关键词: 业务需求, 服务流程, 配置, 规则挖掘, 可执行规则序列

Abstract: At present, in the actual use of service process, Enterprises always encountered the dilemma of process structure deviation against actual business demand, due to complexity of business logic. In order to enhance response ability of enterprises, service process should have the inherent automatic configuration ability in the context of outside environment. A new kind of configurable service process model along with corresponding system framework was proposed in this paper, which could produce specific service process by matching and firing proper rule set during runtime. And the end user was allowed to perform further service process configuration by hand to make the process model totally meet end users need. In addition, a rule mining module based on the change operation logs was provided to learn configuration knowledge in specific context and automatically extend service process knowledge repository.

Key words: business demand, service process, configuration, rule mining, executable rule sequence