关键词: 供应链, 供应商, 绩效管理, 过程改进, 汽车零部件

Abstract: Focusing on the current situation of supplier performance management, such as more emphasis on results than process, punishment as main treatment measures, and awareness of cooperation to be improved, a performance management model based on process improvement for automobile components suppliers was proposed. The model described a complete supplier performance management process of continuous improvement, including process performance implementation plan, process performance implementation & control, process performance measurement & analysis, and process performance improvement measures. A process performance indicators system for automobile components suppliers was established. And analysis process of overall process performance was elaborated. A performance management software system based on process improvement for automobile components suppliers was developed. Case study showed that the supplier performance management based on process improvement enhanced supplier performance management capabilities and supplier process performance.

Key words: supply chains, supplier, performance management, process improvement, automobile components