关键词: 知识管理工具, 企业本体, 可重构信息系统, 基于实例的推理, 知识生产

Abstract: Building a reconfigurable knowledge-management tool can save the cost of developing different tools for different enterprises. Based on the common and special features of requirements of knowledge-management, a new framework of reconfigurable knowledge-management systems is proposed by using ontology, knowledge process templates and case-based reasoning methods. In this framework, the knowledge instances are viewed as objects of certain concepts. New classes of knowledge are created through ontology configuration and evolution, so the problem of fixed types of knowledge in traditional approaches is solved. By means of the ontology and the knowledge process templates, the user interfaces can be automatically generated according to an inherent mechanism and the different types of knowledge can be processed accordingly. At last, issues such as the cooperative knowledge production with workflow systems are briefly discussed.

Key words: knowledge management tool, enterprise ontology, reconfigurable information systems, case-based reasoning, knowledge production, workflow