关键词: 冲突消解, 模糊评价, 协同设计, 冲突仲裁

Abstract: Conflict is an essential phenomenon. Successful process of collaborative production design lies on resolving conflict effectively and timely. The complicated and various origin of design conflict and the invalidation of singe method of conflict resolution are the reason that various conflict resolution methods are together used to resolve conflict. The process model of conflict resolution in collaborative design was put forward. Conflict arbitration was described which was an important step in the process of conflict resolution. The method of fuzzy evaluation was used to resolve the problem of conflict arbitration in collaborative design. The realization process of the arithmetic and the flow of conflict arbitration were proposed. The system architecture of conflict arbitration based on fuzzy evaluation was set up and main function modules of the system architecture were described in detail. The prototype system was developed. Finally, an example of gear retarder was used to show the validity of the arithmetic in conflict arbitration.

Key words: conflict resolution, fuzzy evaluation, collaborative design, conflict arbitration