关键词: 多目标模糊最短路径, 经营过程建模, 经营过程分析, 经营过程重构

Abstract: Business process modeling is contributed to its analysis and reengineering. Because of the existence of constraints, uncertainty and inestimable factors, the evaluation of business process is usually fuzzy and multi-objective. There exists a problem of selecting alternative process models, which can be transformed into a problem of multi-objective. There exists a problem of selecting alternative process models, which can be transformed into a problem of multi-objective fuzzy shortest path. The algorithm of multi-objective fuzzy shoretest path and Pareto solution space are discussed, and a method based on fuzzy inference engine is presented to select multiple Pareto solution. A framework of business process design is developed for the optimization of intra- and extra- enterprise business process as well as supply chain.

Key words: multi-objective fuzzy shortest path, business process modeling, business process analysis, business process reengineering