关键词: 企业业务过程, 评价体系, 静态分析, 动态分析, 工作流技术

Abstract: Evaluation and analysis of business process is an important part of Business Process Reengineering. It can detect bottleneck, deadlock, and other incorrect facts in processes, as well as validate the feasibility and validity of process re-design. In this paper, a suitable enterprise business process evaluation system is proposed. It defines what should be evaluated when analyzing static description and dynamic behavior of business process. Measurable indicators that represent the behavior of process are given also. And then how to use workflow management technology to analyze business process according to the evaluation system is discussed. At last a self-made dynamic analyzing tool Workflow Simulator is briefly introduced.

Key words: enterprise business process, evaluation system, static analysis, dynamic analysis, workflow technology